Refund policy
Return & Refund Policy
Last Updated: July 2026
At KeepFresher45, customer satisfaction is our highest priority. If you are not completely satisfied with your purchase, we offer a straightforward return and refund process.
30-Day Return Window
Customers may request a return within 30 calendar days of receiving their order.
Eligibility for Returns
To qualify for a return:
- The item must be unused and in its original condition.
- The item must be returned in its original packaging whenever possible.
- Proof of purchase must be provided.
- Return requests must be submitted within 30 days of delivery.
Free Returns
We proudly offer free returns worldwide for eligible orders.
Non-Returnable Items
The following items may not be eligible for return:
- Items damaged through misuse or improper handling.
- Products altered after delivery.
- Gift cards or promotional items where applicable.
Refund Process
After receiving and inspecting your returned item, we will notify you regarding approval of your refund.
Approved refunds will be issued to the original payment method within 5-10 business days.
Damaged or Incorrect Items
If you receive a defective, damaged, or incorrect item, please contact us immediately with photographs and order details.
Contact for Returns
Email: support@keepfresher45.shop
Phone: 1 (778) 239-4922